Shipping
Order Processing
For ready-made pieces, please allow 24 hours for order packing before shipping. Orders placed on weekends will be processed the next business day. Once an order is placed, it cannot be cancelled as it is processed immediately by our team.
UK Delivery
We deliver all UK orders using Royal Mail or DHL. Delivery timeframes depend on the courier's operating hours, especially during seasonal periods. Choose your delivery method at checkout; all options include tracking details.
Europe Delivery
• EU Customs & Tax-Free Shipping: Orders will be delivered approximately 5-10 working days after dispatch, with tracking and signature required upon arrival. No local customs and tax fees will be charged.
• DHL Express Shipping: Orders will be delivered approximately 2-3 working days after dispatch, with tracking and signature required upon arrival. Local customs and tax fees will apply.
US/Canada/Rest of the World Delivery
All orders for the US, Canada, and other international destinations are delivered by DHL Express. Orders will be delivered approximately 3-4 working days after production completion. Delivery includes tracking and requires a signature upon arrival. Customers are responsible for additional shipping fees after the second failed delivery attempt.
Production
Each Vogue Veils design is handmade to order, with no stock kept. Please allow 2-3 weeks for production before dispatch. During busy periods, production time may extend to 5-6 weeks. Once your order is ready for dispatch, you will receive a confirmation email with tracking details.
Complimentary Alteration Service
You may request a complimentary alteration service via the note section at checkout. Vogue Veils reserves the right to accept or reject requests. Please allow up to 5 days for review. If accepted, alterations will be completed within 5 days. This service is only available for up to a 5-inch reduction in garment length, starting with a minimum of 2 inches. Alteration services are not available during peak seasons such as Ramadan/Eid.
Delivery Promotions
Shipping-related promotions and codes cannot be applied or combined with sales, special offers, or other codes. Promotional delivery offers advertised on Vogue Veils' social media and website do not apply to international orders unless explicitly stated.
International Taxes & Duties
Vogue Veils is not responsible for delays due to customs clearance. Orders do not include possible taxes and duties applied by customs authorities. Import duties and taxes are the customer's responsibility. If a parcel is returned to Vogue Veils due to non-compliance with customs, the customer will be liable for additional return and re-delivery fees.
For more information on duties and taxes, please check your local customs website or contact them directly before placing your order.
For any inquiries or if you need your order by a specific date, please contact us at info@vogueveils.com, and we will do our best to accommodate your request.
For ready-made pieces, please allow 24 hours for order packing before shipping. Orders placed on weekends will be processed the next business day. Once an order is placed, it cannot be cancelled as it is processed immediately by our team.
UK Delivery
We deliver all UK orders using Royal Mail or DHL. Delivery timeframes depend on the courier's operating hours, especially during seasonal periods. Choose your delivery method at checkout; all options include tracking details.
Europe Delivery
• EU Customs & Tax-Free Shipping: Orders will be delivered approximately 5-10 working days after dispatch, with tracking and signature required upon arrival. No local customs and tax fees will be charged.
• DHL Express Shipping: Orders will be delivered approximately 2-3 working days after dispatch, with tracking and signature required upon arrival. Local customs and tax fees will apply.
US/Canada/Rest of the World Delivery
All orders for the US, Canada, and other international destinations are delivered by DHL Express. Orders will be delivered approximately 3-4 working days after production completion. Delivery includes tracking and requires a signature upon arrival. Customers are responsible for additional shipping fees after the second failed delivery attempt.
Production
Each Vogue Veils design is handmade to order, with no stock kept. Please allow 2-3 weeks for production before dispatch. During busy periods, production time may extend to 5-6 weeks. Once your order is ready for dispatch, you will receive a confirmation email with tracking details.
Complimentary Alteration Service
You may request a complimentary alteration service via the note section at checkout. Vogue Veils reserves the right to accept or reject requests. Please allow up to 5 days for review. If accepted, alterations will be completed within 5 days. This service is only available for up to a 5-inch reduction in garment length, starting with a minimum of 2 inches. Alteration services are not available during peak seasons such as Ramadan/Eid.
Delivery Promotions
Shipping-related promotions and codes cannot be applied or combined with sales, special offers, or other codes. Promotional delivery offers advertised on Vogue Veils' social media and website do not apply to international orders unless explicitly stated.
International Taxes & Duties
Vogue Veils is not responsible for delays due to customs clearance. Orders do not include possible taxes and duties applied by customs authorities. Import duties and taxes are the customer's responsibility. If a parcel is returned to Vogue Veils due to non-compliance with customs, the customer will be liable for additional return and re-delivery fees.
For more information on duties and taxes, please check your local customs website or contact them directly before placing your order.
For any inquiries or if you need your order by a specific date, please contact us at info@vogueveils.com, and we will do our best to accommodate your request.